We are committed to securing your financial information and employ proven technology to protect and secure your personal information.
We take your privacy and data seriously. We are committed to securing your financial information and we employ proven technology to protect and secure your personal information. We are certified and accredited by third party privacy organizations. We partner with major banks and leading retailers. Sunman is an International Money transmitter licensed from states of New York.
How Secure Is The Sunman Money Transfer Service And Website?
We use 128-bit data security encryption, so all information sent between your web browser and our website remains private and secure. The entire sunmanexpress.com website, even pages viewed without logging in, is served via encrypted, secure pages.
The servers we use to store your information are protected both physically and electronically. They reside behind a firewall and are not directly connected to the Internet. We regularly audit our security policies to ensure the protection of your personal data. All Sunman employees pass financial and criminal background checks as a condition of employment.
Which Banks And Money Transfer Companies Does Sunman Work With?
We work with major banks and leading retailers worldwide to help you transfer money directly to a bank account, send money to be picked up, and get money delivered. Our trusted banking partners include Brunswick Bank and Trust, City National Bank-NJ, HAB Bank, Uttara Bank Ltd., Dhaka Bank Ltd., bank de l'habitat du Senegal, among others.
What About Unauthorized Use Of My Account?
If you ever notice any unauthorized activity on your Sunman account, please report it immediately by calling us at (718) 565-5052 (toll free) or by emailing us at info@sunmanexpress.com, rupaliex@gmil.com. We will secure your account and conduct a thorough investigation. If it turns out that someone has used your Sunman account without your permission (for example, someone stole your account password), we will cover you for the full amount of the unauthorized transaction.
Does Sunman Share My Information?
We are committed to protecting your privacy and security. We need to share some of your information with our partners in order to process your transaction, to fulfill promotions in which you have enrolled, or in some other limited situations, as described in the "How We Share Information With Others" section of our Privacy Policy. These are the only situations in which your information is shared without your express consent.
Do You Have A Money-Back Guarantee If My Recipient Doesn't Get The Money?
We guarantee that your money will be received by your recipient, or we'll refund your transaction in full.'
Why Was I Asked For A Security Code To Log In?
This is part of our process that guards your account information. If you are asked for a security code, all you have to do is to check your email inbox for a message from Sunman with the code. Type or paste the security code into the space provided on our site and you are ready to send money or track your transactions.
You can always email to cs@sunmanexpress.com, rupaliex@gmail.com or call Sunman customer service with your questions inside the U.S. at +1 (718) 565-5052 . Our customer service is available 10AM to 10PM in English and Spanish.
To help Sunman protect you, we suggest you review the sections listed below. Please share this information with your friends and family.
Safe Sending Practices
Send only to people you know
You may only use Sunman Express to send money transfers to family and friends. Using Sunman for commercial purposes is prohibited. Please do not attempt to use the service to send money to anyone that you do not know personally. Fraudulent beneficiaries do exist, and they try many ways to convince others to send them money. The best way to avoid such a scam is simple: send only to people you know personally. Sunman is not liable for your use of our service in violation of our User Agreement, including all risks associated with the purchase of goods or payment for services of any kind, such as (but not limited to) losses you suffer for undelivered or defective goods and services you pay for using the Sunman Express service.
Fulfill Requests Only From People You Know
To send money safely, only fulfill requests from people you personally know. Fraudulent beneficiaries do exist, and they try in many ways to convince others to send them money. Only use Sunman to send money to family and friends.
If you receive a request and are unsure if it's legitimate, confirm directly with the requestor. You can unsubscribe from request emails anytime. Simply click on the "unsubscribe" link at the bottom of the request email, select your reason for unsubscribing, then select "Submit."
Safeguard Your Password
The best way to protect your password is to make sure you don't share your password. Avoid using any part of your name, birthday, address, or personal information in your password and avoid using any password that might have been used on other websites. Instead, use a unique combination of letters and numbers that you think will be hard for other people to guess. Memorize your password and try not to write it down any place where someone could find it. If you suspect your password may be compromised, change it immediately.
Send For Yourself, Not For Others
You may not submit or receive a money transfer on behalf of any other person or entity.
You should never use Sunman to send or receive a money transfer that may be unlawful. You should only send money for legal purposes, and only to people you know, such as your family and friends. To ensure the correct use of our services, we utilize proprietary compliance and anti-fraud policies and procedures, which are mandated by the Bank Secrecy Act, the USA Patriot Act, and other applicable U.S. laws and regulations.
If we detect that you or your recipient are engaging in illegal activities, using SunmanExpress for commercial purposes, or otherwise violating the SunmanExpress User Agreement, we have the right to modify or discontinue your use of the SunmanExpress service immediately, and we will take action against your account. Please visit the SunmanExpress User Agreement for more information.
Illegitimate Requests
To protect yourself from illegitimate requests, only fulfill requests from people you know personally. Fraudulent beneficiaries do exist, and they try in many ways to convince others to send them money. Only use SunmanExpress to send money to family and friends.
If you receive a request and are unsure if it's legitimate, confirm directly with the requestor. You can unsubscribe from request emails anytime. Simply click on the "unsubscribe" link at the bottom of the request email, select your reason for unsubscribing, then select "Submit."
Relationship Scams
If you meet someone on the internet, whether on a legitimate dating site or on advertising sites like Craigslist, you don't know if they really are who they say they are. Scammers like to take advantage of people looking for love because they know these people are easy targets. Never send money to someone you just met on the internet or don't know very well. Most likely, they are trying to steal your money! Remember - if it seems too good to be true, it probably is.
Fix Your Computer Scams
You may receive a call from someone pretending to be a computer technician from a reputable company such as Microsoft. The caller will try to convince you to install software or turn over control of your computer to them so that they can repair a problem. The caller is very likely not legitimate. Once they have access to your computer, they can steal personal and financial information. The caller may also try to get you to pay for this service by sending money through SunmanExpress or some other remittance company. Do not allow a stranger to take over control of your computer. Do not install software on the advice of a stranger. Never send money to someone you don't know.
Emergency Request Scams
You may receive emails from a friend or family member asking you to send money out of the country to help them in an emergency situation. They may claim to need bail money to get out of jail or claim that they lost their wallet and need help for a hotel bill or an airline ticket. Do not send them money unless you speak to them on the phone first and are certain that it was your relative or can otherwise independently verify that the request is legitimate. The person asking you for money is most likely not really your friend or relative.